Independent Expert Comunity

Поможем вернуть ваши деньги от недобросовестных брокеров и мошенников в сети Интернет

We work across Russia, CIS, Europe.

Find out how to get your money back


How people lose money with illegal financial institutions (scammers)

WATCH THE VIDEO

The CEO (General Director) took part in the report

Nazilya Nurmamedova

REFUND METHODS

By yourself or working with amateurs

  • Refunds based on unreliable advice from the Internet, is doomed to failure
  • You should by yourself collect and fill out dozens of documents
  • You will have to deal with the banking bureaucracy
  • Work deadlines on your case will be delaying most of the time
  • It is highly likely that the bank will reasonably refuse your complaint, and for each next request on complaint it will refer to the already accepted refusal. The bank has already received its fee for the transactions and is not interested in your refund, because refunding you, it loses its commission.
  • Stress is inevitable from constant pressure and threats from the broker and inaction or delay of the bank and law enforcement agencies in the process
  • The broker knows in advance all your next steps

With NES expert community

  • The money returns to your account already at the stage of the peaceful agreements by conducting complaint work
  • We know how to "push" our documents to any bank
  • We work independently and on a “turnkey basis”, our clients do not fill out anything, do not waste their nerves in communicating with a broker and the bank
  • We are one step ahead of the broker - we know what evidence the opponent (the broker) can provide to justify and explain to the payment system provider
  • At each stage, we report to you by email and phone call about the whole process
  • NES is located and registered in the Russian Federation, and your rights will always be protected

Начните возврат своих денег прямо сейчас!


All about NES

НЭС – первая юридическая компания, которая узко специализируется именно на возврате денег из недобросовестных инвестиционных и брокерских организаций, скам-проектов,  а также мошенников, предлагающих различные товары и услуги. Официальная регистрация в РФ. Подготовка документации для банков, платежных систем, правоохранительных органов. Помогаем списать навязанные кредиты.

32

НЭС включает в себя 32 специалиста в области финансового права

200

Обращений ежедневно

3000

Успешных кейсов нашей команды

Опыт работы с более чем 200 банками России и мира. Более 100 случаев возбуждения уголовных дел и возврата средств в досудебном порядке

В нашей базе мошенников более

4000

We have refunded from more than 600 scammers

500000$

Максимальная сумма успешного возврата клиенту

Only we know how to refund from Visa, MasterCard, Maestro, MIR, Yandex, QIWI, SWIFT and all bank transactions

и банковский перевод

Начните возврат своих денег прямо сейчас!


News

Будьте внимательны! Орудуют двойники-мошенники, прикрываясь именем компании "НЭС"

31.08.2021 17:00

Клиентов и посетителей ресурсов "НЭС" просим быть максимально внимательными и осторожными. Оплата услуг нашей компании происходит только на официальные расчетные счета, а звонки осуществляются только с телефонов, указанных на сайте

ООО "НЭС" переезжает

07.11.2021

В связи с расширением 7 ноября 2021 года единственный учредитель ООО "НЭС" Назиля Нурмамедова приняла решение об изменении адреса общества на: г.Саратов, ул. Большая Казачья, д. 113/38, пом. 9. Ведутся отделочные работы. Услуги гражданам...

Компания НЭС стала спонсором Hype Fighting Championship, молодежного турнира смешанных боевых искусств

20.07.2021

Компания НЭС неизменно стремится поддерживать амбициозную  молодежь с активной жизненной позицией. Поэтому мы с радостью сообщаем о спонсорском сотрудничестве с промоушеном Hype Fighting Championship. 

An integrated approach and the experience of our specialists allow us to achieve results even in cases where chargeback is impossible.

Name

Andrey

Bank

Qiwi Bank (Visa)

Sum returned

RUB 291 849,75

Description of the situation

I worked with an analyst. I downloaded the trading platform to my phone and computer. They asked me to download AnyDesk to show what and how works the platform. I still have access to my personal account, but they emptied my balance to zero.

I did not have time to withdraw anything, because the analyst specially gave me instructions to open such deals that led to a loss. Some trades have been adjusted without my knowledge. I transferred funds using Qiwi Bank and Sberbank cards.

The Outcome

Full refund
Refund amount:

Qiwi Bank Visa Card: Visa: 291 849.75 rubles

For More details watch the testimony here

Actions taken

-We collected all evidences
-We submitted a claim to the company (scammer)
-We terminated the service agreement with the company (scammer)
-We Applied to the bank to dispute the transaction to the scammer

Name

Anna

Bank

VISA

Sum returned

RUB 194 972.13

Description of the situation

Funds were transferred to The GreenFx via Q * R1. The company has blocked access to the platform.

The Outcome

The GreenFx will convince the client to connect the robot. The program closed deals in the red.
To shutdown the robot, they demanded a payment, after which the account was frozen for suspicious activity.

For More details watch the testimony here

Actions taken

1) Preparatory work

2) Claim to the company

3) Termination of the agreement with the brokerage company

4) Application for chargeback

Name

Anton Leonardovich

Bank

VISA Sberbank

Sum returned

1 850 000

Description of the situation

Hqbroker analyst has repeatedly imposed loans and insurance.
When the client wanted to withdraw the money, he was obliged to pay tax.

The Outcome

In this case, the funds were twice returned in parts. First of all, we sent a claim to the brokerage company. Since the company did not provide a response within the timeframe we specified, so we sent a notice of termination of the service agreement to the broker. After that, a package of documents was sent for the refund process to the bank. At this stage, the first part of the payments was refunded. After receiving the bank's response, a statement with additional information was prepared and sent for the pre-arbitration procedure, whereby the remaining payments were refunded.

For More details watch the testimony here

Actions taken

1) Preparatory work

2) Claim to the company

3) Termination of the agreement with the brokerage company

4) Application for chargeback

Name

Dmitry

Sum returned

134 260

Bank

Visa Sberbank

Description of the situation

The funds were transferred to Global-FX.

The funds were displayed on my balance account, but I was not allowed to withdraw.

The Outcome

A claim was sent to the company for a peaceful settlement of the situation, but the company refused to return the money. After the refusal, a notice of termination of the agreement was sent. After termination of the service agreement with the company, a package of documents was prepared and sent to the bank to initiate the chargeback procedure.
The bank initiated a chargeback and returned the funds to the client's card

For More details watch the testimony here

Actions taken

1) Preparatory work

2) Claim to the company

3) Termination of the agreement with the brokerage company

4) Application for chargeback

5) Objection

Name

Oleg

Sum returned

€7500

Bank

MasterCard Sberbank

Description of the situation

The funds were invested on the fxcoins.org website.

The analyst kept asking to deposit more money in order to save the account from negative balance.

The Outcome

A claim was sent to the support service of the company with a request to return the money. The company refused to return the money voluntarily. A notice of termination of the contract was sent to the company. After the termination of the agreement, the documents for the chargeback procedure were sent to the bank.
After receiving all the necessary documents, the bank returned the funds to the client's card.

For More details watch the testimony here

Actions taken

1) Collection of base of evidence

2) Claim to the company

3) Notice of termination of the agreement with the brokerage company

4) Application to dispute the transactions

Name

Natalia

Sum returned

RUB 435 000

Bank

Visa Sberbank

Description of the situation

I transferred my money to Marret Invest.
Three traders worked with me.
They called me on Skype, and instructed me which deals to open.
They demanded to pay for the deals insurance.
All three of them leaked me.

The Outcome

A claim was sent to the company's support service regarding the client's case.
The company refused to refund voluntarily and was notified of unilateral termination of the services agreement.
Then a package of documents for the chargeback procedure was sent to the bank.
After receiving additional materials, the bank returned the funds to the client's card.
For More details watch the testimony here

Actions taken

1. Collection of base of evidence
2. Claim to the company
3. We conducted negotiations with the broker;
4. We sent a notification to the broker about the unilateral termination of the user agreement;
5. Forwarded to the bank an application for the disputed transactions with attachments;
6. We submitted additional materials at the request of the issuing bank.

Name

Bislan

Sum returned

€3949

Bank

MasterCard Kaspi Bank

Description of the situation

The funds were invested on the MaxiMarkets.com website. The company's analysts simply "leaked" the deposit.

The Outcome

The funds were refunded to the client's card in full through the chargeback procedure. For More details watch the testimony here

Actions taken

  • Collection of base of evidence
  • Claim to the company
  • We conducted negotiations with the broker;
  • We sent a notification to the broker about the unilateral termination of the user agreement;
  • Forwarded to the bank an application for the disputed transactions with attachments;
  • We submitted additional materials at the request of the issuing bank.

Name

Alexander

Sum returned

186688

Bank

Visa Sberbank

Description of the situation

I transferred money to sfx point. I had a personal analyst. The transactions were made on my behalf. They had access to my computer via Anydesk. I called the support service, but it didn't work out. I couldn’t send emails. The balance on my trading account was already at that time - $ 25, but it was 5,000. I didn't even notice when the money disappeared. The analyst does not get in touch anymore. I e-mailed on 09.04 - no response. Viktor Veselov from the Capital-trade (a branch in Moscow) promised to open an account in the company.

The Outcome

The funds were transferred to the company's account directly and through the payment operator Yandex. Kassa. Work is still underway on payments system providers through the operator. As for the direct payments - Sberbank twice refused to return the funds, and only after the 3rd time received funds on his card. For More details watch the testimony here

Actions taken

  • Collection of base of evidence
  • Claim to the company
  • We conducted negotiations with the broker;
  • We sent a notification to the broker about the unilateral termination of the user agreement;
  • Forwarded to the bank an application for the disputed transactions with attachments;
  • We submitted additional materials at the request of the issuing bank.
  • Опротестования решений банка.

Name

Marina

Sum returned

100965

Bank

MasterCard Sberbank

Description of the situation

I deposited the money on the Dividendcare.com website. Moreover, upon discharge, they went through an intermediary company from Azerbaijan. They offered bonuses, and after the first deals they offered a loan of $ 5,000. And then the analyst gave $ 5,000, he said that we would divide the profit in half. A week later I had to repay the loan, the brokers wanted me to deposit $ 5,000 to pay off the loan. The analyst and the finance department allegedly found violations and fined the entire amount. I tried to withdraw my money - so I deposited additional $ 5000 to pay off the loan. When I tried to withdraw, they called me back and said that they had accepted the payment (now I should wait 5 days for review from the financial department), and after 5 days they fined me and I couldn’t withdraw a penny. All the deals and operations were executed by the analyst.

The Outcome

All the funds were credited back to the client's card. For More details watch the testimony here

Actions taken

  • Collection of base of evidence
  • Claim to the company
  • We conducted negotiations with the broker;
  • We sent a notification to the broker about the unilateral termination of the user agreement;
  • Forwarded to the bank an application for the disputed transactions with attachments;
  • We submitted additional materials at the request of the issuing bank.

Name

Joseph

Сумма потери

6000 €

Bank

Visa SEB bank

Description of the situation

Hello, I am from Estonia. I fall into a trap to a brokerage company Goldberg Trade. They tricked me. Found your company NES going from link to link. On April 25, 2018, we made a deal, the deals went through, and when everything happened, my account was closed. I do have a password. They have changed the password, and now I can't log into my profile. They said that the bank imposed a monthly service, we did not pay for 3 months and they blocked my account. I invested 6,000 euros in total. Before that, everything was fine and I did not even notice that I was being tricked.

The Outcome

In the course of the claim work, the client was refunded with a “compensation” in the amount of EUR 500. Further, the company (broker) refused to fulfil its obligations to return the funds, which made it possible to submit to the bank an application for a chargeback, for which 6,000 euros were refunded. Joseph received 6,500 euros instead of 6,000 euros invested in the company.

Actions taken

  • Collection of base of evidence
  • Claim to the company
  • We conducted negotiations with the broker;
  • We sent a notification to the broker about the unilateral termination of the user agreement;
  • Forwarded to the bank an application for the disputed transactions with attachments;
  • We submitted additional materials at the request of the issuing bank.

Name

Lily

Сумма потери

RUB 104 000

Bank

Visa Sberbank

Company

Citycapital.trade

Description of the situation

I have been saving up money for two years, now I am paying my mortgage. They called me, and persistently persuaded to transfer money. When I transferred, I immediately came to my senses and called 900, to Sberbank. Sberbank could not help me, but my trader immediately invested the money to the market and lost everything. Very fast.

The Outcome

A claim was drawn up on the client's case, which was sent to the company's support service. The company refused to voluntarily return the money to the client, so a notice of unilateral termination of the agreement was sent. Then, a package of documents was collected, which was sent to the bank for the Chargeback procedure. The bank requested additional materials, which were provided by the company's specialists. The funds were credited to the client's card.

Actions taken

  • Collection of base of evidence
  • Claim to the company
  • We conducted negotiations with the broker;
  • We sent a notification to the broker about the unilateral termination of the user agreement;
  • Forwarded to the bank an application for the disputed transactions with attachments;
  • We submitted additional materials at the request of the issuing bank.
  • Video-review here

Начните возврат своих денег прямо сейчас!


ANSWERS TO OUR CLIENTS‘ QUESTIONS

In each case, the refund probability is determined individually based on the specifics of the case. We take only cases with a high refund probability.

Yes, it is possible, since a refund is provided in case of poor quality services and non-receipt of services.

Yes, you can, since a refund is provided on poor quality services, which often leads to the loss of the deposit.

Yes you can, since we are talking about poor quality services provided.

Yes you can, since the rules for refunds (Visa and MasterCard) or transaction cancelation work for all companies around the world.

Brokerage companies, casinos and bookmakers can open accounts in different banks in different countries, however, this does not affect the implementation of the rules of international payment systems (Visa or MasterCard).

Immediately after the payment our agreement for the services enters into force, a lawyer contacts you to clarify the details of the case and request information.

According to the payment systems provider refund rules, the bank most often considers an application for a refund within sixty days.

Loans, as well as insurance and bonuses, exist only in virtual reality, they have nothing to do with real credit and insurance contracts, therefore, one cannot be held liable for obligations that do not exist in reality.

According payment systems provider rules, a refund is possible in cases where the services provided are of poor quality or were not provided at all. Most of the companies (almost all) providing brokerage services do not have any permits or licences to carry out brokerage activities on the territory of the Russian Federation, the CIS or Europe. This point alone already testifies the broker's incorrect approach to business.

In some cases, we can take a case without prepayment..

Yes definitely you can deal with the refund process yourself, but it is important to consider bureaucratic obstacles and pitfalls on the way with the process.

In each case, the cost of our services is determined individually based on the parameters of the case, such as: the deposit method, how long have you been trading or working with the company, how many payment methods used, etc.

The most common reason you cannot get your refund is time (when your transactions expire from the payment system provider perspective).

This is the first reason to doubt the integrity of the company and you should start the refunding process from the broker, casino or bookmaker as soon as possible. It is important to remain calm and behave as usual, do not threat or talk about your intention to request a refund.

In this case, it’s very clear that there is a failure to provide the service, and you should be refunded. Refunds are made at the expense of funds held by the acquiring bank.

Still have questions? Contact us.
Get a real answer, not an attempt to sell services, as many others do.